Return Terms & Policies

Thank you for choosing Kawaali. We are committed to providing high-quality entertainment services. If you are not fully satisfied with our services, we are here to assist you.

Service Refunds

Refunds will be considered under the following conditions:

• Requests must be made within 7 days of service delivery or ticket purchase.
• Refunds are not applicable for completed services, digital products, or subscriptions unless a service failure is identified.

Process for Refunds

Once we receive your request, our team will review the case. Approved refunds will be processed through the original payment method.

Exchanges & Modifications

Clients can request modifications within 3 days of service delivery. Additional charges may apply for upgrades.

Privacy Terms & Policies

Kawaali is committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data.

Information We Collect

• Personal Identification: Name, email, phone number.
• Billing & Payment Information: Securely processed via third-party payment providers.
• Technical Data: IP addresses, browser details, and usage statistics.

Use of Information

We use collected data to provide services, process payments, and enhance user experience.

Data Security

We implement industry-standard security measures to protect your personal information.

Terms & Conditions

Use of the Website

By accessing our website, you agree to comply with our terms and conditions.

Orders and Payments

• All service requests constitute an offer to purchase.
• We reserve the right to refuse or cancel orders due to service unavailability or pricing errors.
• Payments are securely processed through trusted third-party providers.

Returns and Refunds

Refer to our Return Terms for details on refund policies.

Intellectual Property

All website content is owned by Kawaali and cannot be used without permission.

Limitation of Liability

Kawaali is not liable for any damages arising from the use of our services.